Greenwich · N. Greenwich · Abbey Wood 020 8858 9968
Finsbury Park 020 7018 5354
Deptford 020 8691 4890
WhatsApp 07949 589495
Let The Good Times Begin...
Deposit required for online bookings Non-Refundable Unless Cancelled Within 48hrs Of Booking PLEASE READ AFTERCARE SECTION WHEN BOOKING
Booking Fees & Deposits
A booking fee is required to secure every appointment at Rush&Ry London. It is deducted from the final cost of your treatment on the day.
Appointments under £500 in value: a non-refundable booking fee of £50.
Appointments over £500 in value: a non-refundable booking fee of £100.
Consultations: a non-refundable booking fee of £25, transferable towards an appointment booked on the day.
Model bookings: full payment is required up front and is non-refundable and non-transferable.
Booking fees are non-transferable between clients.
Rescheduling Appointments
We understand that plans change. If you need to rearrange your appointment, please let us know as early as possible.
You may reschedule once on the same booking fee, within 30 days, by giving us at least 48 hours’ notice (excluding Sundays, Bank Holiday Mondays and other national holidays).
Rescheduling again, or with less than 48 hours’ notice, means the original booking fee is lost and a new booking fee is payable to secure the new appointment.
To rearrange, call us on 020 8858 9968 or text/WhatsApp 07949 589495. If you cannot reach us, text or email info@rushandrylondon.com with your full name, telephone number, the date and time of your appointment and the treatment(s) booked.
Cancellations, Lateness & No-Shows
Cancellations are non-refundable.
The full appointment charge applies with less than 24 hours’ notice or for a no-show.
If you arrive more than 15 minutes late we may be unable to carry out the appointment and the full treatment price will be due; if you still wish to go ahead, the treatment time will be shortened so the next client is not kept waiting.
We will only consider waiving a fee in the event of serious or contagious illness or an emergency (official proof required), or at our discretion.
Pandemic, war and other force majeure events: fees are non-refundable; an alternative date and/or location will be offered when it is safe to do so.
Refunds & Corrections
We do not issue refunds for our services.
If you are unhappy with a result, please tell us at the time of payment or within one week of your appointment. Where we have gone wrong, we will correct it free of charge.
Fees and booking fees are non-refundable and non-transferable.
Goods & Supplies
We do not issue refunds for goods or supplies. You may exchange for another product or service of the same value; if the new item costs more, the difference is payable at the time of exchange.
Deposits paid for goods ordered from a third party on your behalf (for example hair extensions of your choice) are non-refundable if you change your mind after application for any personal reason.
Respect in Our Salons
At Rush&Ry London we do not tolerate abusive, threatening or rude behaviour, or violence – verbal or physical – towards other clients, our team or members of the public. We reserve the right to cancel your booking should these boundaries be broken, and no fees will be refunded in that event.
Thank you for your understanding and cooperation – it helps us keep every visit relaxed and enjoyable for everyone.
Get in touch with the Beauticians, Aestheticians and Hairdressers at Rush&Ry London. Book online or call us on
020 8858 9968
Prefer to send a message? Email Rush&Ry London on info@rushandrylondon.com or send a message using our contact form.
TERMS & CONDITIONS: